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Frequently Asked Questions
We help lots of customers with their titanium needs each month. Here are some of the most commonly asked questions. If you can’t find the answer. Send us a email or leave a message.
Products will deliver to Express company at 1 ~ 3 working days. Some Items need cut, Polish, Pack. We will deliver out ASAP.
UPS or Fedex will take about 4 – 5 working days to U.S, C.A, UK, or Europe. Australia will take a week. We will send you the tracking number by email and follow your order.
If you can’t find the right goods online, you can send us a message. we will help to find it.
Total Value of your cart over $300 get Free Express Shipping. Over $600 get 10% discount. Or Over $1000, discuss with our staff.
We will accept material back for store credit only and the return shipping must be paid by the customer. The material credit will only be given if the material is returned in the same condition as when it was shipped. If you drill it, bend it, weld it, cut it or modify it in any way, we will NOT accept it back. Once your return has been received and inspected, we will notify you of your credit.